"Tekfix - Cutting Edge Communications for Small Business"

Managed Service Provider (MSP) Plans:
Tekfix Inc. provides multiple MSP plans to monitor, maintain, and support your desktops, servers, and network equipment on a 24x7 basis.  We also have a 24x7 Help Desk option where you can get live support any day-any time.  Please contact us and we can provide you more information on these MSPs.

Network Services:

• Cisco Voice over IP Solutions.
• Cisco LANs and WANs  (local area networks and wide area networks).   Design, Installation, Support and Troubleshooting.
• Complete Cisco Network infrastructure: routers, switches, firewalls, etc.
• Cisco Routing and Switching
• Cisco IP Video Surveillance
• Internet Connectivity.  Dialup, Cable, DSL, Satellite, T1, Frame Relay, MPLS.
• Robust Cisco Wireless Networks.  Eliminate physical wiring!  Great for mobile users, warehouses, older buildings where physical cabling is difficult to deploy, hotels, cafes, bookstores....lure the public in with free wireless!
• Anti-spam experts! (using Postini...Tekfix is an authorized Postini reseller)
• Monitoring of your employees' Internet usage (using St. Bernard iPrism)
• Website infrastructure support
• Hosting your servers and applications at secure Data Centers

Computer Workstation, Laptop, PDA, Server and Printer Services:

• Computer support; both hardware and software
• Computer applications, server applications
• Small Business Server and Home Server
• Blackberry
• Anti-virus configuration, implementation, support, and virus definition updates
• Windows Operating Systems
• Operating Systems Updates and Maintenance
• Email.  SMTP, POP3, Outlook, Exchange
• Data backup
• Printer setup; both local and networked printers
• Blade Server technology
• Printer experts

Remote PC Support:

• Software assistance, anti-virus, spyware removal, network connectivity (wired and wireless).
  

Security:

• Firewalls
• Cisco Pix and ASA firewalls
• Checkpoint firewalls
• Computer Security Analysis (with reports) and Network vulnerability assessments (port scanning) 
• Computer and Network Monitoring
• Internet access control and monitoring
• Intrusion Prevention (IPS)
• Security Policies
• Vulnerability Assessments of your network

Microsoft Services:

• Active Directory, DNS, DHCP, GPOs
• 2003 Server and 2008 Server
• Windows 2003 Infrastructure
• Microsoft Exchange 2003 and 2007.  Configuration, implementation, and support
• Windows Server 2003, Windows Small Business Server, Office 2003 and 2007, XP, Vista
• Clustering SQL and File Servers
• And anything else you can think of...

Remote Access:

• Virtual Private Networks (VPNs).  Secure, cost-effective, remote access from home-to-office, or office-to-office.  Encrypts data over the Internet.  Security is provided by encrypting the data.  Cost-effectiveness is achieved by using the Internet as the transport mechanism instead of using a very expensive leased line.  SAVE MONEY BY LETTING EMPLOYEES WORK AT HOME SECURELY.  ALL DATA IS ENCRYPTED OVER THE INTERNET.
• Terminal Services and Remote Desktop:  Access and control workstations and servers remotely over the Internet

Data Integrity:

• Cisco-based Data backups and data recovery
• Offline storage
• Storage Area Networks (SANs), especially with the Dell/EMC Clariion Series and HP MSA Series
• RAID systems (multiple hard drives for fault tolerance & speed)
• VMWare for server virtualization
• Cisco storage

Databases:

• Oracle
• SQL  
• Microsoft database access (.mdb)

Technical Documentation:

• This includes technical text and diagrams only.  Covers, binders, publication etc. must be provided by another party.