About Us
Originally established in 2003 as Tekfix Inc.
In January 2008, Clifford Gormley, of Tekfix Inc. (est 2003), joined forces with Garrett Gatewood to form Tekfix Team. Together they have recruited a winning team of ten specialized technical professionals to provide expert-level, Information Technology (I.T.) services for small and medium-sized business, of typically 5 to 200 employees (we have serviced larger companies though!).
The Vision:
Tekfix Team offers a One-Stop-Shop for small and medium-sized business owners that are seeking a professional and experienced I.T. service provider that will listen to their needs, answer all of their technical questions without getting lost in I.T. jargon, offer strategic planning, implement solutions, and then maintain them as needed.
Common Issues and Frustrations You may be experiencing:
- Unreliable Service Providers
- Poor Responsiveness or Non-Responsiveness
- Inexperienced Technicians or Service Providers
- Lack of Professionalism
- Lack of Communication
- Lack of Documentation of what was actually done and billed for
- Downtime of longer than 2 hours
- Constant Technical Issues
- Printing Issues
- Security Breaches
- Employees downloading dangerous or inappropriate content
- Slow computers and Networks
- Server issues
- Meeting HIPAA Standards and Requirements
- Expensive full-time I.T. staff, which includes overhead such as payroll, insurance, vacation, etc.
- Concern over data-loss
- Concern of falling behind in current technology (being technically current = more efficiency = more competitive against competitors in your industry)
- Drawing information from a single pool (employee) vs a pool of ten technical professionals (Tekfix Team)
We guarantee 1-Hour response from the time we receive your service request.
Our Team:
Tekfix Team only recruits and hires professional technology experts which meet strict hiring criteria. The following is only some of the hiring criteria:
- Minimum 10 years of Hands-On Field Experience
- College Degreed Engineers
- Cisco Certified or Microsoft Certified
ABSOLUTELY….No computer hobbyists or technicians learning or training on your job site!
If you have learned that the $40/hour tech that you hired from Craig’s List is not what they promised to be, give us a call.
We have a POOL of talent, that is much better than one person’s knowledge will ever be!